Got Questions? We’ve Got Answers.

At 24/Seven Cabs, we prioritize your convenience and peace of mind. Below, we’ve answered some of the most common questions about our services, rates, and policies.


If your question isn’t listed, feel free to contact us at 214-624-4488 or via email at cwhitehorn40@gmail.com.

Commonly asked questions about taxi cab services in Frisco

  • What areas do you serve?

    We primarily serve Frisco, TX, and the surrounding areas, including McKinney, Plano, Allen, and more. We also offer transfers to and from Dallas/Fort Worth International Airport (DFW) and Love Field Airport.

  • What types of vehicles do you use?

    We use a fleet of luxury vehicles that are meticulously maintained to provide a comfortable and premium travel experience. Our vehicles offer features such as leather seats, high-end audio systems, and ample space for luggage.

  • Are your services available 24/7?

    Yes, our services are available 24 hours a day, 7 days a week. Whether you need a ride early in the morning or late at night, we’re here to help.

  • Can I book a ride for someone else?

    Absolutely! You can book a ride for a friend, family member, or colleague. Just provide their details when making the booking.

  • How can I book a ride?

    You can book a ride by calling us directly at 214-624-4488. We also offer the option to book online (coming soon).

  • What is the difference between standard and expedited rates?

    Standard rates apply to rides booked at least 24 hours in advance. If you book your ride within 24 hours of the pickup time, expedited rates will apply, which may be slightly higher due to the short notice.

  • Do you offer discounts for advance bookings?

    Yes, we provide discounts for rides booked at least 24 hours in advance. This applies to all services, including airport transfers and local rides.

  • How do I pay for my ride?

    We accept payment via cash or credit/debit cards. All major credit cards are accepted.


  • Can I cancel or modify my booking?

    Yes, you can cancel or modify your booking by calling us as soon as possible. However, cancellations made within 24 hours of the scheduled pickup may incur a fee.

  • What happens if my flight is delayed?

    We monitor flight statuses in real time to accommodate delays or early arrivals. You don’t need to worry about adjusting your booking.

  • How much luggage can I bring?

    Our vehicles can comfortably accommodate standard-sized luggage for up to four passengers. If you have extra or oversized luggage, please inform us in advance.

  • Where will I meet my driver at the airport?

    For pickups, your driver will meet you at the designated arrivals area with a sign displaying your name. Specific instructions will be provided when you book.


  • Do you charge extra for airport pickups?

    No, we do not charge additional fees for pickups at DFW or Love Field airports.


  • Are your drivers experienced and professional?

    Yes, all our drivers are highly experienced, professional, and trained to provide courteous and reliable service.


  • How do you ensure passenger safety?

    Passenger safety is our top priority. Our vehicles are regularly inspected and maintained, and our drivers undergo background checks and safety training.


  • What should I do if I leave something in the vehicle?

    If you leave an item behind, contact us at 214-624-4488 immediately. We’ll work to return your belongings as soon as possible.


More FAQs

  • How do I pay for my ride?

    Payment can be made in cash or via credit/debit card. We accept all major credit cards.

  • Do you offer discounts for advance bookings?

    Yes, we offer discounted rates for bookings made at least 24 hours in advance. This discount applies to all our services.

  • Can I cancel or modify my booking?

    Yes, you can cancel or modify your booking by calling us directly. Please note that cancellations made within 24 hours of the scheduled pickup time may be subject to a fee.

  • What happens if my flight is delayed?

    We monitor flight times for all airport transfers. If your flight is delayed, we’ll adjust your pickup time accordingly at no extra charge.

  • How much luggage can I bring?

    Our vehicles can accommodate standard luggage, including suitcases and carry-on bags. If you have oversized items or excess luggage, please inform us when booking to ensure we send a suitable vehicle.

  • Where will I meet my driver at the airport?

    FAQs about 24 Seven Cab Service

    For airport pickups, your driver will meet you at the designated pickup area, which will be confirmed when you book your ride. If you have any trouble locating your driver, you can contact us directly for assistance.


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  • Do you offer discounts for advance bookings?

    Yes, we offer discounted rates for bookings made at least 24 hours in advance. This discount applies to all our services.

  • Can I cancel or modify my booking?

    Yes, you can cancel or modify your booking by calling us directly. Please note that cancellations made within 24 hours of the scheduled pickup time may be subject to a fee.

  • What happens if my flight is delayed?

    We monitor flight times for all airport transfers. If your flight is delayed, we’ll adjust your pickup time accordingly at no extra charge.


  • How much luggage can I bring?

    Our vehicles can accommodate standard luggage, including suitcases and carry-on bags. If you have oversized items or excess luggage, please inform us when booking to ensure we send a suitable vehicle.


  • Where will I meet my driver at the airport?

    For airport pickups, your driver will meet you at the designated pickup area, which will be confirmed when you book your ride. If you have any trouble locating your driver, you can contact us directly for assistance.

  • Do you charge extra for airport pickups?

    FAQs about 24 Seven Cab Service

    There may be a small additional fee for airport pickups to cover parking or toll charges, but this will be communicated to you during the booking process.


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  • Are your drivers experienced and professional?

    FAQs about 24 Seven Cab Service

    Yes, all our drivers are highly experienced, licensed, and professional. They undergo regular training to ensure they provide the highest level of service.

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  • How do you ensure passenger safety?

    FAQs about 24 Seven Cab Service

    Passenger safety is our top priority. All our vehicles are regularly inspected and maintained to the highest standards. Additionally, our drivers are trained in safe driving practices and are familiar with the best routes.

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  • What should I do if I leave something in the vehicle?

    FAQs about 24 Seven Cab Service

    If you leave an item in one of our vehicles, please contact us immediately at 214-624-4488. We’ll do our best to retrieve the item and return it to you.

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Still have a question?